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Professional Portfolio

Throughout my career, the skill I have excelled at most is solving problems. Repeatedly throughout my career, I have been drawn toward finding solutions and then creating systems and streamlining processes.

This, coupled with my obsession with teaching and learning, made Instructional Design my ideal vehicle for creative and professional expression. The variety of subject matter I have had the good fortune to work on keeps me challenged.


ONLINE ANNUAL COMPLIANCE TRAINING

Albuquerque Police Department, Training Academy

Curriculum Specialist

Problem

Annual compliance training for the Albuquerque Police Department is considered a chore by both the course creators and all the personnel completing the courses. They can only be accessed by navigating deep inside an organizational website using a computer.

Stress Management for Law Enforcement

Solution

Combat boredom by creating engaging video content that complements the lecture. These visually appealing videos use images to highlight key points, keeping on-screen text minimal and allowing learners to focus on internalizing the core concepts.

Tools Used

  • Camtasia
  • Snagit
  • MS Word



ONLINE COURSE

Elizabeth Starr Harden, LLC

Instructional Design Consultant

Problem

Transform an instructor-led, text-based course to an asynchronous online course that is engaging and effective, freeing the client to develop more content.

Credit Demystified

Note: This link takes you to the Screencast hosting of the lesson, so that you can view the interactives that are part of the learner experience.

Solution

Collaborate closely with the client to develop a style that reflects the company brand, then create a template and asset library the client can use to create more courses.

Tools Used

  • Camtasia
  • Snagit
  • Audiate
  • Screencast
  • Adobe Photoshop
  • PowerPoint
  • DALL-E
  • LearnDash
  • WordPress
  • Zoom
  • Slack
  • ClickUp
  • Dropbox
  • Google Drive
  • Google Forms


TRAINING SIMULATION

Knowtion Health

Instructional Designer

Problem

Migrate instructor-led training to a hybrid of asynchronous online courses and synchronous facilitator check-ins for a rapidly expanding hospital revenue cycle company. Design content so trainees are actively learning the job skills they need.

Training Simulation

Solution

Define a set of standards and style for consistency across training and assessment content. Apply adult learning principles to support learner success, and leverage the simulation capability of Adobe Captivate to provide measurable results.

Tools Used

  • Adobe Captivate
  • Snagit
  • Adobe Photoshop
  • Word
  • Review My eLearning
  • Adobe Learning Manager
  • SharePoint
  • Microsoft Teams
  • Outlook
  • OneDrive


MICROLEARNING

Central New Mexico Community College

Associate Instructional Consultant

Problem

During the transition from Blackboard to Brightspace, many community college faculty were struggling to find access to help resources, and support staff were repeatedly answering the same questions.

Brightspace Tutorials

Solution

Articulate Rise was the perfect tool for me to quickly create and disseminate mini tutorials addressing a host of common issues faculty were encountering as they learned to navigate Brightspace.

Tools Used

  • Articulate Rise
  • Snagit
  • Brightspace
  • SharePoint
  • Outlook
  • Microsoft Teams
  • Word
  • OneDrive

Note: All 7 mini-tutorials in this Rise “course” were fully authored by me, but as I no longer work there, my name no longer appears as author in the live content linked, as prescribed by the Articulate Rise subscription.


INSTRUCTIONAL VIDEO (for faculty)

Central New Mexico Community College

Associate Instructional Consultant

Problem

Instructors were struggling with the grade book functionality in Brightspace; it appears the same as Blackboard, but functions in a fundamentally different way, which was causing a flood of errors and grief a few weeks into the first term using Brightspace.

Brightspace Gradebook

Solution

Part of the toolkit of help my department provided was this explanatory tutorial I made using a slide deck I had made for live Zoom help sessions. Faculty appreciated the video as an accessible tool to help explain how it works and what all those settings mean.

Tools Used

  • Camtasia
  • Word
  • PowerPoint
  • SharePoint
  • Zoom
  • Microsoft Teams
  • Brightspace
  • YouTube


CONCEPT PITCH

Elizabeth Starr Harden, LLC

Instructional Design Consultant

Problem

The client was having difficulty picturing what the elements we discussed and contributed to as a team could look like together and how we would transition from one element to another.

Credit Demystified

Solution

I took the concepts discussed with the client team, known elements, and the style guidelines, and I pitched visuals made in Camtasia, which promoted the process well beyond discussion and storyboard.

Tools Used

  • Camtasia
  • Snagit
  • Audiate
  • Screencast
  • Zoom
  • Slack
  • ClickUp
  • Dropbox
  • Google Drive


COMPLIANCE TRACKING

Knowtion Health

Instructional Designer

Problem

The Legal Department was looking to find a solution to track training requirements for SOC 2 compliance. Also, gradually remove HR from process, starting with annual document acknowledgement for all 700+ employees.

Using LMS to Track Legal Docs

Solution

I demonstrated the ease and accuracy of generating reports within Adobe Learning Manager that were accepted by Legal. I made simple acknowledgment forms in Captivate and created courses in ALM to support the reporting requirements.

Tools Used

  • Adobe Captivate
  • Snagit
  • Adobe Photoshop
  • Word
  • Review My eLearning
  • Adobe Learning Manager
  • SharePoint
  • Microsoft Teams
  • Outlook
  • OneDrive